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22.11 - 18:11
Algorithmic tracking is ‘damaging mental health’ of UK workers
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Monitoring of workers and setting performance targets through algorithms is damaging employees’ mental health and needs to be controlled by new legislation, according to a group of MPs and peers.
An “accountability for algorithms act’” would ensure that companies evaluate the effect of performance-driven regimes such as queue monitoring in supermarkets or deliveries-per-hour guidelines for delivery drivers, said the all-party parliamentary group (APPG) on the future of work.
“Pervasive monitoring and target-setting technologies, in particular, are associated with pronounced negative impacts on mental and physical wellbeing as workers experience the extreme pressure of constant, real-time micro-management and automated assessment,” said the
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