Today news
About the same in other media
29.11 - 23:19
Your Money: Why debt collection needs to be smart & easy
Reading now: 274
By Anshuman Panwar
Sending emails or text messages, or hosting a digital payment gateway, does not add up to a truly intelligent digital collections strategy. It is time for the debt collections industry to go beyond digital by offering customers an intelligent personalised experience with a full range of access points and options to resolve debt on their terms. Changing customer expectations and regulatory mandates are forcing lenders to take a holistic approach. Here are the factors driving this change:
Personalisation for a unique experience Personalised consumer experience today is ubiquitous and consumers expect relevant communication. It drives consumer expectations higher and compels lenders to use AI algorithms that respond to
Read more on financialexpress.comAbout this in other media
Why do you need an emergency fund? financialexpress.com /2 years ago
Investment in Insurance: Is your money being wisely invested? financialexpress.com /2 years ago
Your Money: What’s the ideal size of a term insurance plan? financialexpress.com /2 years ago
Show more
The website finance-news.co is an aggregator of news from open sources. The source is indicated at the beginning and at the end of the announcement. You can send a complaint on the news if you find it unreliable.
