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My elderly parents were conned out of £284 over home appliances insurance
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My parents, who are in their 80s, attempted to contact their domestic appliances insurer, National Home Cover, when their dishwasher packed up. They were unable to reach it by phone or email. It turns out they had been notified by a scam email in April that their previous insurer, Domestic & General (D&G), had been bought out by National Home Cover, and they were asked to pay £284 to renew the policy. An online search flags this company as suspect. The modus operandi appears to be to target the elderly or infirm, take their money and then ignore any attempts at contact when a claim is made. IM, London
Insurance scams that target elderly householders have soared during the pandemic. A common ruse is for cold-callers to claim they have taken
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