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Energy suppliers reject new customers amid crisis in market
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Sarah Greaves*, a single mother who has spent the last six months renovating a home near Stroud, was left facing a winter without proper heating because no energy supplier was prepared to take her on as a customer and install a meter.
Over the last few months the UK energy market has seized up. Spiralling wholesale gas prices have led to the demise of 21 energy suppliers – two failed this week – and about 2 million customers having to be switched to a new supplier appointed by the energy regulator, Ofgem.
For most of those affected, it has been a story of big price increases as they have found themselves switched to a price-capped tariff. However, a new problem has emerged that could affect anyone connecting a home to the grid for the first
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