WASHINGTON—The Internal Revenue Service unveiled its strategic plan Thursday for revamping the agency amid Republican opposition, promising to shift more taxpayer interactions onto digital platforms and add thousands of new enforcement staffers to audit wealthy people and corporations.
The plan starts spelling out how the tax agency will use $80 billion Congress provided last year. It outlines a renewed IRS focus on enabling smoother taxpayer engagement with the agency, eventually including real-time alerts of problems with returns and clearer information about the status of refunds or audits.
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