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Energy bills: UK government accused of sending out bad advice
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The UK government was accused of sending incorrect advice to millions of energy customers this week, which could cost those who act on it hundreds of pounds.
Letters sent out by the Department for Work and Pensions to people who might be eligible for winter fuel payments were in envelopes that carried a message saying that switching energy tariffs could save them “an extra £290”.
However, the figures were based on deals available last year, and the recent collapse of smaller firms, and the rise in wholesale energy costs, means that most households are better off if they do not switch.
The MoneySavingExpert website, which highlighted the mistake, says the wording was “financially damaging” and that many of those receiving the letters were
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