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Coinbase buys Agara, its first startup acquisition in India
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Coinbase, one of the world's largest cryptocurrency exchanges, has announced its first startup acquisition in India.
The firm is acquiring Agara, an AI-powered support platform with operations in India and the United States, for an undisclosed amount. The acquisition is expected to close later this year.
Coinbase said this deal would bring Agara's deep expertise in machine learning and natural language processing to the company's engineering team.
"We plan to leverage Agara’s powerful Deep Learning and Conversational AI technology to automate and enhance our customer experience (CX) tools. Improving our CX remains a top priority for Coinbase — in the past few months we have increased our support staff headcount by 5x and announced that we’ll
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