BlockFi, Swan Bitcoin, Pantera Advise Users How to Stay Safe After Data Got Hacked in Hubspot CRM Raid
On Friday, a hacker targetting crypto customers’ data discovered a vulnerability in the client relationship management (CRM) platform Hubspot, making off with customer data from firms such as BlockFi, Swan Bitcoin, and Pantera Capital - and all three companies have shared steps customers can take to help ensure the safety of their data and funds.
In light of this most recent hack, BlockFi suggested the following steps to its customers:
Swan Bitcoin shared its own list of recommendations, stating:
As for Pantera, they shared the same advice regarding password usage and management, as well as 2FA, further adding in an email:
Finally, all three companies agree that:
"If it seems too good to be true, it is."
Hubspot stated that the hacker had “compromised” one of its employee accounts on March 18 in what it believed to be “a targeted incident focused on customers in the cryptocurrency industry.”
The firm claimed to have “terminated access for the compromised Hubspot employee account and removed the ability for other employees to take certain actions in customer accounts.”
The firm confirmed that a number of telephone numbers and email addresses had been exposed in the attack. However, it claimed that sensitive data including passwords and proof of identity details remained secure.
CRM platforms are often used as a digital, hub-like tool for businesses to pool or store customer and prospective customer data, as well track interactions.
BlockFi took to Twitter to explain that its own “internal systems and client funds are safeguarded and were not impacted.” The company added:
“We can also confirm that BlockFi account passwords, government-issued ID numbers and social security numbers were never stored on Hubspot. […] No action is
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